Interview with AgileAssets COO Michael Lester. AgileAssets kicked off its Xchange Roadshow with two all-virtual user conferences in October 2020. The Roadshow is a series of regionally focused events for AgileAssets users from neighboring cities, counties, and states to share their common challenges and solutions. I sat down with AgileAssets COO Michael Lester to learn […]
AgileAssets is striving to increase the engagement between our customers and our product development teams. At our International User Conference (IUC) in April, we introduced a new way for our customers to help shape and influence the product roadmap. Up until now, sharing an enhancement idea or feature request usually came through the help desk, […]
At our AgileAssets planning meetings late last year, we discussed what should be the most important thing for us to focus on in 2018 – or as McChesney, Covey, and Huling refer to it in the FranklinCovey book, The 4 Disciplines of Execution, our Wildly Important Goal (WIG). After a bit of discussion and debate […]
At a fundamental level, Amazon focused on the processes required to provide products and services. AgileAssets has followed the same thinking and applied it to developing transportation asset software. When I was in college, I worked in the customer service department of a catalog business and would take phone and fax orders for consumer products, like […]
When I joined AgileAssets 3 years ago, one of the concerns I heard was that upgrades were difficult and issues were not being proactively addressed. We took these concerns seriously and implemented a phased approach to improve your experience as quickly as possible with upgrades to our enterprise asset management software. In the first […]
It has been half a year since I joined AgileAssets to improve their Product Management processes, but what really drew me to AgileAssets was the opportunity to learn about something I knew nothing – Transportation Asset Management. I recently visited one customer where I took 41 pages of notes because there is so much to understand […]
