Be trustworthy & assume positive intent
Teams thrive in a culture of trust. We are not only trustworthy, but also extend the most generous interpretation possible to each other’s intentions, words, and actions. We get work done with a sense of possibility and pride. We hold each other accountable and work towards resolving, learning, and moving forward.
Learn and grow together
Our potential is reached through learning and growing. Sometimes we learn from making mistakes, so we create an environment in which it is safe to take risks. We assist each other and ask for feedback. We review, learn from, and improve on our past projects. Collaboration leads to continuous improvement, so we share knowledge and grow together.
Foster extreme ownership
Through taking pride in what we do, we own the details and relentlessly follow up until our work gets done. Any project will have constraints, so when we take ownership, we use those constraints to challenge our creativity and make us resourceful. Our adaptability and agility help us work together and practice servant leadership. We do the right thing for our company, clients, teammates, and selves.
Make our clients into superheroes
We are in the business of creating extraordinary experiences for our clients. By treating our clients as our partners and understanding their needs, we help them shine in front of their stakeholders. Our responsibility lies in our customers’ experiences, knowing that this is how they become superheroes for their communities.
Leverage our collective genius
We value the team. Everyone has their unique strengths, and we leverage each team member’s to achieve our mutual goals. By being vulnerable with each other, our team grows closer together. Diversity in our culture leads us to our best decisions. We reach out for support when we need it, knowing our team will be there for us, and together we will raise the bar and continually improve.
Be clear to be kind
Some conversations are challenging, but we choose courage over comfort and lean into those conversations. Our values align us when facing tough discussions and decisions. By always listening, we can gain clarity, learn more, and have a better understanding.
Be easy to do business With
Whether it is with internal or external customers, we want to be easy to do business with. We attempt to understand the journey from other’s perspectives, and we continuously strive to progress through process improvement and standardization.
Treat people with respect
The golden rule guides us in our interactions with colleagues, clients, and vendors. Each other’s contributions are appreciated and acknowledged. We value each other’s time, show up prepared, and keep our meetings on track.
Revive to thrive
To thrive personally and professionally, we take time to renew ourselves both physically and mentally. Taking care of ourselves and our teammates helps them thrive too. We come together to express gratitude and celebrate our wins. Building our relationships and enjoying our teams is part of thriving.