Get More Value from Your AgileAssets Solution with a Resident CSM

Resident Client Success Managers (CSMs) are AgileAssets subject matter experts who partner with you to maximize the value of your AgileAssets solution. Going beyond our standard support offerings, each Resident CSM works on-site, dedicated to one client at a time, so their services are highly personalized. You benefit from their technical expertise, industry knowledge, and strategic consulting on a daily basis, according to your organizational needs.

Resident CSMs provide

  • On-Site Support

    Your Resident CSM works with you daily to resolve immediate, top-priority issues, while developing long-term solutions for efficient operations.

  • Optimized Configuration

    Your Resident CSM collaborates with you to optimize the configuration of your AgileAssets system and continually calibrates it to your evolving requirements.

  • Quicker Upgrades and Fixes

    You can rely on your Resident CSM to proactively maintain your AgileAssets solution, fix IT bugs faster, and avoid delays that arise from technical oversights.

  • Advanced Product Know-How

    Tap your Resident CSM’s product expertise on an as-needed basis to give your teams more training, facilitate information-sharing, and improve team productivity.

  • Future-Focused Strategies

    You can depend on your Resident CSM to stay up-to-date with industry trends and the AgileAssets product roadmap, advising you on how to adapt your system to extend its effectiveness and meet future needs.

See What Clients Are Saying About Resident CSMs

Watch a panel of transportation leaders tell how they work with AgileAssets Resident CSMs.

Talk With Us

We'd love to discuss your asset management challenges and answer your questions about Resident CSMs.